Episode summary

Jack Dorsey’s Block Slashes Nearly Half Its Staff in AI Bet | Bloomberg Businessweek

Bloomberg Businessweek Daily · · 34 min · Hosts: Carol Massar, Tim Stenovec · Guests: Emily Mason, Chris Miller, Steven Dickens, Jaime Tarabay

Jack Dorsey’s Block Slashes Nearly Half Its Staff in AI Bet | Bloomberg Businessweek – Bloomberg Businessweek Daily

Summary

Block is cutting 4,000 employees, nearly half its workforce, as Jack Dorsey’s company says it is betting that AI tools will let it operate with far fewer people. The host and Bloomberg News fintech and crypto reporter Emily Mason framed the move as unusually aggressive compared with the 6% to 10% reductions common at many companies, and tied it to Block’s internal AI system Goose and a broader thesis that labor productivity is changing fast.

Mason said Block has been reorganizing since 2024, with rolling layoffs, management changes, and pressure from a stock that has fallen about 80% since August 2021. She said Dorsey appears to be using AI hands-on and believes Block can build products more efficiently with a smaller staff. The company is presenting the cuts as coming from a position of strength, citing strong 2025 performance and gross profit of $10.36 billion, up 17% year over year.

The discussion also treated Block as a possible template for other companies. The host noted that Dorsey wrote in the shareholder letter that many firms will eventually need similar structural changes because of AI. Mason said that may be true, but she called a 4,000-person reduction a dramatic step and said investors are rewarding the move so far.

Key takeaways

  • Block is cutting 4,000 employees, which the host and Emily Mason said is nearly half its workforce and far larger than typical corporate layoffs.
  • Mason said Block has been using internal AI tools like Goose and that Dorsey appears to believe the company can do more with fewer people.
  • The company is presenting the layoffs as a sign of strength, pointing to 2025 gross profit of $10.36 billion, up 17% year over year.
  • The host said Block’s stock had fallen about 80% since August 2021, increasing pressure on management to reshape the business.
  • Mason said Block’s thesis is that other companies will eventually have to make similar AI-driven structural changes.

Notable quotes

“it's cutting 4,000 employees. It's reducing its workforce by nearly half. The fintech firm is placing a bet on AI”

— A speaker on Bloomberg Businessweek Daily at 0:34

“block has invested in kind of their internal AI tools. So like goose is one of the things that they're really touting”

— A speaker on Bloomberg Businessweek Daily at 1:10

“Jack is a technologist, right? So, he clearly has a thesis about how he can build the best products”

— A speaker on Bloomberg Businessweek Daily at 1:44

“they've made a ton of changes like they've reorganized like how people report up in the business”

— A speaker on Bloomberg Businessweek Daily at 3:15

“he believes many companies will ultimately have to make similar moves due to AI”

— A speaker on Bloomberg Businessweek Daily at 6:16

How the episode opens

Bloomberg Audio Studios, podcasts, radio, news. This is Bloomberg Business Week Daily, reporting from the magazine that helps global leaders stay ahead with insight on the people, companies, and trends shaping today's complex economy. Plus, global business, finance, and tech news as it happens. The Bloomberg Business Week Daily podcast with Carol Masser and Tim Stenbec on Bloomberg Radio.

Shares of Block, the company formerly known as Square, Jack Dorsey's company, up more than 23%. Uh, after hours this after the news that it's cutting 4,000 employees. It's reducing its workforce by nearly half.

The fintech firm is placing a bet on AI changing the future of labor productivity. Emily Mason is Bloomberg News fintech and crypto reporter. She wrote the story.

She joins us here in our Bloomberg Interactive Brokers studio. I I got to tell I was left speechless when I saw this headline because as I said on air earlier, you see announcements of 6% 8% maybe 10%. 40% who is getting let go and why?

Yeah, I mean block has invested in kind of their internal AI tools. So like goose is one of the things that they're really touting. — Is it run on is it run on do we know if it's run on anthropic or open AI or is it

They haven't shared that? Um they haven't shared. I imagine what they're doing, which is what a lot of companies is doing, is probably plugging it into whatever works best for the moment and like constantly re-evaluating that. Um, but Jack is a technologist, right? So, he clearly has a thesis about how he can build the best products and he thinks that he can do it with fewer people leaning on on tools like Goose.

So, does this mean that he's already been playing around with it and he's seeing the impact and so he's just saying, I can let go of these folks?

From the episode’s captions: roughly the first two minutes, lightly cleaned. Keep watching on YouTube →

Topics

  • ai restructuring
  • fintech layoffs
  • block and cash app growth
  • semiconductor geopolitics
  • nvidia earnings outlook

Companies and tickers mentioned

  • NVDA
  • Block
  • Nvidia
  • CoreWeave
  • HyperFRAME Research

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